Our Clients

Relationships

LanSource has done an excellent job of keeping us paired with a single engineer who knows our system and doesn’t just send someone new each week. We like the familiarity and the ability to establish a relationship with the person whose boots are on the ground.

LanSource is attentive to our needs as a law firm and is very responsive whenever we reach out to them. Knowing that someone is there for us provides great peace of mind.

Time is money in the law profession; previously we had to have people on the payroll handle IT but now more time can be spent focusing on our clients.

Personal Touch, Quality Service, and Peace of Mind

Our business protects families and small businesses using our security monitoring and alarm system. It is mission critical that our technology works at full capacity - all the time - because we work hard to protect our customers from the bad guys. LanSource protects us and our customers which delivers peace of mind. Any time we have needed emergency help, LanSource responds.

LanSource has gone to great lengths to learn our business and what makes us tick. They are able to support and advise us because they understand what is necessary to manage our technology and data giving us peace of mind that our customers are safe.

We are delighted with the service and support from LanSource. Give them a try and you will experience their personal touch like we have. Their service and expertise go without question.

Competency of Engineers

The biggest benefits of having moved our law firm to LanSource’s Managed Retainer Service is the responsiveness and competency of their engineers.

The engineers are extremely knowledgeable and genuinely care about solving client issues. When an occasional issue does arise, it is typically quickly and accurately resolved.

I have worked with several other third party IT support providers and comparatively, highly recommend LanSource.

They Make IT Easy!

In our fast-paced business environment, it is nice to have the ease of placing service calls and overall great Customer Service.

Then, when the engineers are here, they handle business without interrupting our day-to-day activities.

LanSource is very professional, responsive, and knowledgeable. Most importantly, they are honest and a pleasure to work with.

Consistent, Friendly Service – Every Time – For A Lot Less

As the Owner/CEO of our company, I want to add revenue producing team members to my staff, not pay a full-time IT person. LanSource helped me do that. They’ve also took away many of the concerns we had regarding IT solutions such as upgrades or additions to our network. LanSource’s Managed Retainer program allows me to pay by the month – instead of by the hour – ensuring that we can call on them anytime to resolve our issues without incurring additional cost.

LanSource provides the consistency in IT that we did not experience with other firms. We see the same friendly faces every time we call. The engineers that have worked with us know the system, which has saved us significant downtime with issues. Their blend of on-site and remote services means that we receive immediate response whenever we call, and many times the issue is dealt with from their office.

A low monthly fee pales in comparison to the ongoing cost of a full-time IT employee and all of the associated costs. It is one of the many reasons why our switch to LanSource is a good one. Since LanSource continually trains its staff with the latest advancements, we don’t worry about constantly training our employees.

Prompt Service and Reply

As a CPA firm the security of our network is vital. LanSource’s prompt service and reply provides our company with the peace of mind that our system is being correctly maintained.

Consistency in the quality of engineers and their depth of experience is a major benefit of having LanSource on retainer. We are not afraid to ask for help because of an unknown cost, they are transparent when it comes to pricing.

Many folks hate thinking of IT, it’s like going to the doctor, but thanks to LanSource I’ve come too really like my IT Doctor.

Prompt Service and Reply

I have been a long-time customer of LanSource, dating to the 1990s.  They have provided me up-to-date and knowledgeable services as the technological world has radically changed.  We use a managed services plan that allows us to have reliable billing and advanced troubleshooting.  LanSource keeps my computers running the current software and troubleshoots issues in routine visits.  It is problem avoidance instead of crisis management.

LanSource hires and trains quality technicians that do not require hand-holding from someone at the office.  The job is done right the first time.

You should hire LanSource because they are professional, have reasonable charges, and are responsive.

When We Call, They Answer!

As an architectural services firm, client satisfaction is a top priority and time is literally money. It is vital that our technology works at peak performance to ensure we are properly delivering to our clients. With LanSource as our IT partner, I don't have to be the computer manager anymore. This is a BIG time - and money - savings for me.

There is great peace of mind knowing when we call, they answer the phone - every time. Even better, they get back to us on the same day.

LanSource is our partner and that won't change. We have been with them for a long time and I don't take calls from other IT companies wanting our business.

Flexibility For Businesses To Implement A Work From Anywhere Business Model

We moved our email server and file server to the cloud in summer 2020. The biggest benefit to our firm is flexibility. Our ability to operate is no longer tied to a location. We made this decision for tactical and strategic reasons. Tactically, our employees can work from anywhere with an internet connection. Strategically, we are positioned for future growth because we can hire employees anywhere in the world and create productive access to our operational tools.

LanSource provides top notch customer service, advice, and implementation. The service for technical issues is same day or faster. The sales team delivers sound advice on advantages and disadvantage of various technology solutions. The solution implementation is reliable, timely, and accurate.

The objections to implementing a cloud solution generally revolve around ROI. At this point, an on-site server solution would be cheaper than a cloud solution. However, most ROI calculations do not take business flexibility or security into account. When you take a company to the cloud, you no longer need to worry about whether there will be a power outage or internet connectivity problem in your office. If that happens, just move employees to any other place that has an internet connection and your business is still running. Moving to the cloud creates flexibility for businesses to implement a work from anywhere business model. This is much more difficult with on-site servers. With the cloud servers, they have more secure locations, electrical and geographical redundancy, and server maintenance. The security and reliability value needs to be considered in addition to ROI.

Necessary Experience To Handle The Situation

As a small company, our IT infrastructure does not require a full-time person to manage it.  And since the management of our IT needs falls to me, someone who has neither the time nor the inclination to be proficient at it, it’s nice to be able to call someone with the necessary experience to handle the situation – no matter how large or small.

LanSource’s team of engineers has a wide variety of knowledge.  If one person doesn’t know how to address a particular problem, there will be someone there who does.

One of the benefits of LanSource is they’re easy to work with.  I know that when I open a call, I don’t have to follow up and make sure it’s been taken care of.

Worry Free IT

My business is manufacturing, not IT, and with LanSource as our trusted partner, I know we receive on-time updates and system monitoring. They also keep us up-to-date about new viruses and scams.

Our data is vital, and LanSource’s hourly backup of the system, combined with quick response, gives me the peace of mind that we are protected.

LanSource gives me worry free IT. Our issues are settled quickly, which keeps our business running smoothly.

The Value Is Outstanding And The Service Is Better.

I want to say how much we enjoy your services.  We have worked with your staff for many years now, and I have never failed to be amazed with their can-do/let’s-fix-it-now attitude.  They, and you by leadership, have apparently learned well the great maxim that service means fixing problems, removing obstacles and simply make clients grateful they called you.

No one likes to have computer or network troubles, but my stress as a business owner always drops when I hear one of your good people calling in to help like The Technical Calvary.  I recommend all my fellow business owners to call you for ongoing computer services.  The value is outstanding and the service is better.

IT Expertise

LanSource's certified engineers have a great depth of knowledge and expertise in many areas of IT. From networking and maintenance to hardware and understanding proprietary programs, you can trust their engineers no matter how complex the problem.

Professionalism and excellent service are very important in the insurance industry and LanSource has differentiated themselves from other companies in the IT services industry in both areas.

We are a very satisfied customer and highly recommend their services.

Peace Of Mind Is Worth Every Penny

My company specializes in product solving. We help our clients get the right products for their electrical automation challenges. In order to do this, my data must be accessible. Since moving to LanSource’s Off-Site Backup (OBU) service, I have peace of mind knowing if anything happens to our on-site server, we will quickly be up and running with current data.

We recently experienced a catastrophic data loss. Thanks to LanSource OBU, we were back up and running the very next day, which saved us time and money.

OBU in the hands of LanSource is very beneficial. In the few instances where we lost data, they were able to retrieve what we need. LanSource knows how to reinstall the data with great care. If a backup failure occurs, they proactively correct the problem without any required assistance from us.

If you are considering a backup service, I would highly recommend LanSource. After experiencing data loss, ransomware, and other issues; without LanSource as my backup company it would have cost us valuable time and money. A good backup company is like having cash in the bank to protect what is the most valuable commodity in the business world today - data.

Give Them A Try – You Won’t Be Disappointed

Using LanSource, it is nice not having to worry about my IT system. There is also peace of mind knowing that our files are backed up nightly. We’ve had to access the backup files and were able to retrieve the files immediately without effecting our production.

I like that we get the same engineer who is familiar with our system so we don’t have to work with someone who is not knowledgeable and needs valuable time to get up to speed with our server/system.

I’ve been approached by multiple IT firms over the years but I feel very confident in their staff and their service. I recommend you give them a try! You won’t be disappointed.

 

 

They Care

LanSource is just a phone call away, and we can always count on having someone we know and trust come to our rescue.

It’s also great knowing that we won’t be hit with huge unexpected charges.

LanSource actually cares about their clients. I highly recommend them.

Easy – A One-Stop Call or Email

Working with LanSource is easy, and knowing they only a call or email away gives me confidence to know an engineer will jump on the issue and resolve it quickly. The ability to budget and know our budget numbers on IT will not very from month-to-month or year-to-year really helps.

Their timely response and complete knowledge base with respect to our system – both hardware and software – allows us to run our business.

If you aren’t sure about making a change, make the leap! It is stressful at first thinking of the magnitude of the risk, but after completing the transition with LanSource we are 100% satisfied. We are glad we pulled the trigger after years of debate and discussion.

Superior Response Time – Peace of Mind – Technology Proficient

As a long-time client of LanSource, there is great peace of mind knowing that any IT issues that arise at our firm will be handled promptly and professionally.

The response time to address issues is superior to previous firms we have used. Many problems are resolved by remote computer access without ever having to send a technician.

If you are looking for a better way of doing IT, LanSource would be a great choice. They stay abreast of current IT issues and their technicians are proficient in solving problems. They can provide complete solutions for your IT requirement.