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CLIENT RETENTION

The Proof is in the Numbers

LanSource’s average tenure for Managed Retainer Services clients exceeds 7-1/2 years. When you think about this number in the context of the changes the average company will undergo during that time (mergers, acquisitions, changes in management team), that makes that span of time even more impressive. To add to LanSource’s impressive record, consider its retention of Managed Retainer clients:

  • 0%
    First Year
  • 0%
    Second Year
  • 0%
    Third Year

“We have used LanSource for our service and product needs for several years now and have been more than pleased with their customer service. We don’t have to worry about calling every month for maintenance and they are always just an email or phone call away if we have a problem. We are all very pleased with how efficiently our system has functioned after they installed our new servers and workstations. I would highly recommend them to anyone with IT needs.”– Cheryl B. / Manufacturing

“We have worked with LanSource for over 10 years and during that time they have always been very responsive to our needs. The staff, from sales to the engineers, is always friendly and extremely helpful.”– Shelia M. / Financial

“LanSource has proven to be reliable and prompt when needed. We know we can rely on their service and have been working with them for years because of that.”– Kay C. / Legal

“LanSource truly is the best IT company around! They exhibit excellence in all phases: industry and product knowledge, quality and work ethic from its people, and immediate resolution from its support services. LanSource helps keep our business running smoothly and continues to keep our company happy!”– Kim T. / Financial

“I have been very pleased with the service we have received from LanSource. There hasn’t been an issue that they could not solve for us right away. We have also undergone two server implementations in the last year that went perfectly because of their team.”– Jody K. / Manufacturing

“LanSource has taken the stress out of my daily routine. They proactively monitor our network and keep everything running smoothly. If something needs attention, they can remote in and correct it immediately. I especially like the continuity of having one technician assigned to my account, yet the flexibility of always having someone on call.”– Cindy S. / Legal

“We were previously with a hosting company that went out of business and gave me less than 30 days to migrate our data. LanSource was able to meet our needs in implementing a new data center and provided us with all the tools and resources necessary. They were able to complete the project with such short notice and we never experienced any downtime during the transition!”– Steve M. / Manufacturing

“Everyone at LanSource has been a pleasure to work with – they’re truly an extension of our team. While their technical knowledge is critical in addressing our IT requirements, I equally appreciate their helpful approach, responsiveness, and ‘whatever it takes’ attitude.”– Ken B. / Legal

“Partnering with LanSource has proven to be one of the smartest and best business decisions we have ever made. Their people are excellent and a joy to work with. They have helped us significantly cut our IT costs and have practically eliminated the downtime we experienced before working with them.”– Dannie C. / Engineering

“The security monitoring business is a very demanding and time critical 24 hour industry. We simply cannot afford to experience downtime for even a few minutes. LanSource has exceeded our expectations and has been immediately available every time we have needed help. They provide us peace of mind so we can do the same for our customers.”– Mark T. / Security